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Concentrix Review: is Working for Concentrix a Scam?

concentrix review scam or legitimateConcentrix is focused on the Work At Home (WAH) work model and offers virtual solutions for clients around the world. The bulk of their WAH jobs are for customer service related roles.

In this review, I will look at the work at home opportunity that exists with Concentrix.

If you don’t think customer service calls are for you, check out My #1 Recommendation, it’s how I made over $13,000 online each month!

 

Known Scam Not Associated With Company!

Over the last few months, I’ve received several comments from people saying that they were offered a position from an Allison Lin who is saying she’s the hiring manager with Concentrix SHE IS NOT!

Several people have had Google Hangout interviews with her and at the end, she offers you a position but you have to pay for three pieces of software before the company will hire you. DO NOT PAY FOR THE SOFTWARE.

This is a scam and is not associated with the company in any way! Here’s Concentrix’s response to the matter:

You may have been contacted by someone posing as a Concentrix employee. Concentrix does not ask their applicants or staff for money. We do not send cashier’s checks to have you pay for it. We do not ask for iTunes cards from you.

Google Hangouts is also not a platform we use for interviews.

You should always see that the person who contacts you does so after you apply on our website and their email should end with     @Concentrix.com     our email addresses do not go through @gmail.com

Anything different is a scammer.

You can place your application with us by going to: http://jobs.concentrix.com/ShowJob/Id/1838591/Work-at-Home-US-Customer-Service-Representative/


Concentrix Requirements

Here are the technical requirements you’ll need to work at home for Concentrix:

  • Broadband Internet Access (no satellite)
  • High-Speed DSL
  • Cable
  • FiOS
  • Basic Landline Phone Service
  • No VoIP such as Vonage, Skype, or Magic Jack
  • Corded Telephone
  • Corded Headset (“wireless” is not acceptable)
    • Must have Mute/Hold Button
    • Must be hands-free
    • Noise-canceling microphone
    • Amplifier

You don’t need these things in place before applying and accepting a job. But you’ll need it before you can start training.

You’ll also need a distraction-free workspace for your entire shift. Your workspace needs to be secure in order to maintain Corporate Privacy requirements.

At Concentrix, they favor ability over experience. Here are the skills that would help make you successful:

  • Organized
  • Independent
  • Disciplined
  • Effective communicator
  • Personable
  • Focused

Concentrix Application Process

Concentrix hires call reps for their clients as employees, not independent contractors. As you go through the application and hiring process, they will not ask you for any personal information until after the offer has been made, and you have accepted the offer. After you are hired, you will fill out new-hire documentation which does ask for your social security information, birth date, and bank account info.

Don’t be scared by this, just be cautious. Personal information like this should only be asked for AFTER you have been hired. This goes for any work at home company you decide to work with.

Click here if you want to apply at Concentrix. Click on the button at the center of the page that says Join Our Talent Network. Scroll down to fill in your information.

You’ll give your name and email. Next, you need to select your areas of interest. To select more than one area of interest, hold the control button and click on the topics you want to select. You will select your preferred location. For the preferred location, scroll all the way to the bottom of the list to choose Work At Home – Canada or US. Last, upload your resume.

I entered everything and clicked on Join. Very fast and easy! A tiny message appeared (I had to scroll up to see it) saying “Thank you for joining, this confirms your information has been received.” Click on a link to continue looking at jobs. Now you will see a list of available positions, and it looks like these correspond with the areas of interest that I selected.

I selected only 2, customer service and sales, and I see 4 jobs. I suggest selecting everything you might be interested, so you see as many options as possible.

Next, I clicked on a technical support job to see what happens. The full job listing appears and it tells you about the job and the company. It also specifies that it is a full-time position. I now have the option to apply to this job. I clicked on Apply Now. Part of my previously entered info is displayed. I clicked to save and continue. Next is a privacy agreement. After accepting, you will log in or create a username and password.

They say in the FAQ’s that it takes 7-10 days to review applications.


How Much Does Concentrix Pay?

Your rate will start at $10.25 per hour. This can vary based on the skills needed for the job and also the geographic region, ensuring they are paying competitively. Pay is by the hour, not per call.


When Does Concentrix Pay?

Concentrix pays every 2 weeks. They have two payment options for employees who work from home: direct deposit to your bank account, or directly to a pay card.


Concentrix Training

Training is paid! It takes place in centralized locations in a classroom setting. But if you aren’t near a training location, you will do virtual training.

The length of training varies by clients. The typical length is up to 16 days, followed by 4 weeks of nesting.

Not everyone is cut out for this type of work. You need to pass evaluations as part of the training before you can take on a client. If you don’t like the job or it doesn’t seem like a good fit, you will probably find out during training. But again, your training time is paid.

The training schedule varies. They usually offer several sessions, but the schedules are fixed, and 100% attendance is required.


Concentrix Schedule

You will agree on your schedule at the time you are hired. The maximum hours you can work is 40 hours per week.

They hire for both full-time and part-time. Generally, the hours fall between 5:00 AM and 11:00 PM.

If you need time off, you can request it, and it is granted on a case-by-case basis. Your clients will need you, and once you are on a schedule, they need you to work your assigned shifts. If you need to change your schedule for a particular day, or change your complete schedule, there is a process in place to request the changes.

They do have late night and weekend shifts. Some clients will need overnight support, so those kinds of hours are available. The busiest times are evenings and weekends.


Concentrix Feedback

There are A LOT of reviews on Glassdoor! Even though the Concentrix website says you’ll make $10.25 per hour, the average looks to be around $11.50. Some reported as low as $9, but also up to $15 per hour.

Many people report that they enjoy it because they are working from home and that the company is very supportive of their employees. The schedules are flexible, good pay, and you can move up the ranks.

On the contrary, some said you won’t get the shift you want and that it can be very busy and stressful.

Follow this link to Glassdoor if you want to read more of reviews.


Is Working for Concentrix a Scam?

Based on my research, working remotely for Concentrix is not a scam! If you like customer service, want to be employed versus being an independent contractor and want to work part-time or full-time, you should definitely check out Concentrix! Here’s the link to get your job search started.

 

Please read the top of this review to find out about KNOWN SCAM not associated with the company asking you to pay for software!

 

Phone customer service work won’t be for everyone. If you want to make a full-time income from home, check out My #1 Recommendation, it’s how I made over $13,000 online each month!

If this doesn’t sound appealing to you, check out these helpful links for some other ideas:

Work At Home Jobs Hiring Now

Extra Income Sites That Pay

How To Start A Blog

 

Learn How You Can Work From Home Earning $15/HR as a customer service phone specialist!

Summary
Review Date
Reviewed Item
Concentrix
Author Rating
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27 thoughts on “Concentrix Review: is Working for Concentrix a Scam?”

  1. I just received an offer from someone stating they work for Concentrex. He sent me a check via email for $1650.00 to deposit and send to a company of his choosing to pay for software. There is a $50 sign on bonus. Is this legit?

    Reply
  2. No, working at Concentrix is not a scam. I work in GA and moved From PA…compared to PA the pay is a little lower than I’d be getting – but I’m the one who chose to move, Concentrix had nothing to do with that but I will tell you I chose Concentrix over an $18/hr job because it’s dealing with people in a different way. There is no average call time and right now we’re dealing with the elderly and I think it’s important to take our time with them because not all are tech savy, know the “ins and outs” of things, or can always remember. They put these people first! They truly do! We have to think of them and take our time and they allow that. Not saying they don’t have your typical setbacks and maybe a few rough ends but coworkers acknowledge each other, they smile, they say “hello” and yes people have their bad days, don’t we all but most of all they make a bad moment better just by one little jester! So it’s not a scam, it’s just you can’t be greedy if you want to work here, you have to have heart…the money will come within the promotions and they happen very often. If you’re chasing money, maybe this isn’t the place for you but if you’re chasing finally being happy at your job…then yes, you’d be happy here.

    Reply
    • Thank you for sharing your experience with the company KLP. To reiterate, the mention of scam is a non-affiliated person posing as a hiring rep.

      Thanks for reading and sharing!

      Reply
  3. I went through a long drawn out process and assessments. The staff was very disorganized and dis unified in their communication to me. Then I was informed congrats. I would be made an offer. Then, finally, I was informed they would not be moving forward in hiring me. This was a total waste of time and energy for me. A month long process, aggravation and frustrating for such a low pay as well. The while thing smacks of a scam if you ask me. Told I could reapply in 90 days. I would NEVER apply to this company again. Thanks for wasting my time!!!

    Reply
    • Thank you for sharing Sherry. That sounds very frustrating but is part of applying and finding a job, unfortunate it took a whole month to get through the whole process.

      Brok

      Reply
  4. Hey I’ve been talking to someone that says he’s the hiring manager his name is Earl Chris I want to know if this is someone I can trust or not the girl who posted the job was Vivian Smith

    Reply
    • Hey Beverly,

      Have they gave you their email yet? You need to make sure it’s an @Concentrix.com email. If it’s not, cut all communication.

      Brok

      Reply
  5. I had put in a bid for a freelance job for data entry http://www.freelancer.com/projects/project-21643076/ there is the job for you to see. I was contacted by Jessica smith saying to email Susan Paul at concentixhredourcedept@gmail.com to do the interview and get briefed. I was instructed from Susan via email to go to google hangouts and she proceeded to give information and ask questions which I’m willing to forward as well if needed. Then at the end was told I had to buy 3 software programs and would be reimbursed because there was no supplier in the USA. That didn’t sit right with me as you never should pay to work. So I did my research and found this. I have to say thank you so much for putting info out there cause people will scam anyone and it could have been bad if I didn’t know any better. I can only imagine the number of people who fall for this.

    Reply
    • Thank you for sharing Allie! Yes any email that is not the @concentrix is a scam, per the company. Do not pay anything and just stop communicating.

      Thanks again for sharing.

      Brok

      Reply
  6. Hello. I got an offer from Allison W Lin at hangouts,she claims that she is the hiring manager. I would like to know if she is really an employee in Contentrix and if this is not a scam?

    Reply
    • Hey Buciukas,

      I’m currently in contact with another person that applied and was offered a job from Allison. Did she say you need to purchase programs from them to start?

      That’s what the other person mentioned, currently researching this and have reached out to the company directly. Will update when I find out more.

      If anyone has information on this please leave a comment or reach out to me directly at fulltimejobfromhome@gmail.com

      Brok

      Reply
      • I was just offered a job from what I believe to be a scammer. They are posting on Facebook groups pages, asking you to send them your gmail because they interview through Hangout.

        I interviewed and offered the job. I was asked for my Full name, address, phone number, email, and photo ID( Front Profile Picture of you holding a government issued ID next to your face).

        His name is Jeffry R. Rodriquez and the email they gave was concentrixjobhiring@gmail.com

        Reply
        • Yes Nadia, the company specifically said all contact is done with @Concentrix.com email addresses not .gmail stop interactions with him.

          Brok

          Reply
  7. I am interested in a Work at Home position with Concentrix. I currently work full-time and looking for part-time nights & weekends only. The only concern I have is that I understand training & nesting period depends on client. Is it common that training schedule can occur at nights and weekends?

    thank you

    Reply
      • I am from Australia. I was offered a job. I did interview with allison w Lin on hangouts. I have to pay for the equipment. Who do I ring to see if it is genuine. They day day it is from Irvine California

        Reply
        • Hey Corrinne, congrats on getting an offer. It’s listed on their website that your responsible for the expenses to meet the requirements so nothing out of the ordinary here. Pretty much any work at home opportunity assumes that you have a workspace with computer, internet, headset, etc. so it’s an expense you have to cover to get hired.

          You can see additional reviews at Glassdoor if you’d like to see some feedback from past and current employees.

          Brok

          Reply
        • Hi. I got an offer from her too. I have to pay for three software upfront, though she said it would be reimbursed. Would have to pay through Moneygram to a vendor in New York. Wanna know if it’s legit too. Did you find out?

          Reply
  8. Thank you for letting me know about this opportunity. I had not heard of this company before. I was just wondering what country this opportunity is based in. Also is the pay out in US dollars or another currency?
    If they are only in America do they take employees from another country. I understand there is different tax forms for people to fill out. Does this apply in this instance?
    Thank you for sharing this.

    Reply
      • I have a job offer from this company but the interview was done on google hang outs and they are sending me a 1400 check. 200 for a sign on bonus and the rest is to be sent to the company of there choice to put the software on the apple computer they will mail me afterthe software is loaded? Is this real or a hoax?

        Reply
        • Hi, I also just talked to someone, the interview was on google hangouts and theres a 1400 check, and you get $200 sign on bonus. all the same stuff as you mentioned, what do you do and who do you get ahold of to see what to do. I didn’t see this until after.

          Reply

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