WhatUsersDo Scam: Learn More In This Usability Testing Review

whatusersdo scam reviewMost of you already know I’ve been reviewing a lot of usability testing sites lately. Today I have another called WhatUsersDo and will show why this site is not a scam. If you’ve read some of my other usability testing reviews there isn’t much new here, but What Users Do is a good site to combine with others.

In today’s review I will cover the requirements, what a typical test is like, how much you get paid, and how to apply.

Lets go ahead and get started. Here is why WhatUsersDo is not a scam.

WhatUsersDo Requirement & Application

WhatUsersDo accepts US and UK applications. The requirements are pretty simple. For US members, a PayPal account is the only form of payment. You must speak/read English and have access to a computer with microphone and webcam. After market webcams are fine, I recommend this high-quality webcam.

To start the application process you’ll need to fill out a form on their website. This has basic demographic and payment information. After you submit the form you’ll need to complete a sample test. This is a super easy test, they lay out exactly what they expect and have a guide to give you an idea of what to expect. If you pass the sample test you’ll be accepted.

After you’re accepted you’ll need to complete your demographics profile, another 20 questions of basic information. Once complete you should start receiving tests as soon as they’re available.

How Does WhatUsersDo Work?

If you’ve  done any usability testing in the past, WhatUsersDo is very similar. Once your accepted you’ll begin to receive tests straight to your email. Click on the link and you’ll see the information about the test.

You’ll be required to visit a company’s website and complete a series of tasks. This could be adding items to your shopping cart, navigating to a certain page of the website, or choosing sizes and colors of certain items.

WhatUsersDo will record you through this process via webcam. As you complete the tasks provide what you liked, what’s confusing for you, and any recommendations on what should be changed to improve the website.

When you’re done with the test, usually take 10-20 minutes, submit your response. After they approve your response funds will be added to your account.

Like I said nothing new here if you’re familiar with usability testing and if not, it’s an extremely simple process.

How Much Does WhatUsersDo Pay?

WhatUsersDo pays $8 per test you complete, which is a bit less then most usability sites that pay $10. They do have some shorter tests that pay less then $8, but they do inform you of this before hand.

What Users Do pays with PayPal. They pay monthly on the 25th of the month with no minimum cash out amount.

I mentioned What Users Do is available in the UK. UK members also have direct deposit as an option for payments.

How Many Tests Will You Receive?

There is no exact answer to this question, but it seems like most members are receiving 1-4 tests each month. It all depends on your demographics and what the company is looking for. I’m a member of a few usability testing sites and I usually receive 1-2 a month.

For this reason What Users Do and other usability testing sites need to be combined to make a decent income. Even if you join all 11 usability sites I recommend you won’t have enough tests to make a full time income.

With that being said, if you combine a few of these sites you can make an extra $100+ a month, which is a decent online income taking tests that take 20 minutes or less to complete.

Is WhatUsersDo A Scam?

WhatUsersDo is not a scam. They actually hire people to complete usability tests and pay. They don’t pay the highest rate in the industry, but as I mentioned above, you’ll need to combine a few of these sites to make as much money possible taking tests.

Personally, I don’t use WhatUsersDo, mainly because I don’t have time to take all the tests so I choose to be a member a few of the higher paying sites on this list.

If usability testing sounds like something you’re interested in then WhatUsersDo is a good option even though it has a lower pay rate.

To learn more or to start the application visit their website.

To see the extra income sites that I recommend combining with WhatUsersDo to build a decent online income, visit all scam free jobs. If you’re looking to ditch your 9-5 job and work at home with no boss visit Start Your Own Online Business.

Thanks for checking out my review on WhatUsersDo! Have you done usability testing in the past? Have something to add about What Users Do? Let me hear your thoughts below in the comments!


My name is Brok and I am the Owner of Full Time Job From Home. I started making money online in 2013 and created this site to teach others how they can do the same. To see exactly how I make money online visit Start A Profitable Blog

Click Here to Leave a Comment Below 7 comments
Bernard Eng - July 15, 2015

Hi, your page is welly described! Now I’m clear on what’s WhatUserDo is all about, looks like it is a higher grade of something like paid survey? Paid survey is paying even lesser with minimum cast out, it took ages to cash out the first pay.
This test, it actually only taking around 20 minutes? For paid surveys, sometimes it took me around 1 hour! But I gave up eventually not even getting my first pay…

    Brok - July 15, 2015

    Hey Benard,

    I understand that this may be similar to paid surveys, but really the only thing that’s similar is your giving feedback.

    There are a few survey sites I recommend, but they are a bit different then the traditional survey sites most people know about.

    With usability testing all tests do take under 20 minutes to complete and you’re guaranteed payment as long as you complete the test and provide feedback.

    This is almost the new age of taking surveys, and in my opinion easier.

    Hope this helps,


Frank - July 15, 2015

Wow, I never knew something like this existed. Was just sitting here talking with my gf and I think she’s actually going to give it a shot! Do you think this is something she can really get paid $8 for 15 minutes of work here and there, between doing things around the house, reading, catching up on emails, etc?

    Brok - July 15, 2015

    Frank thanks for checking out my site,

    This is something she can do in her spare time, I mention that the tesets are first come first serve so if she’s in a position where she can be close to a computer all day, this would be a perfect opportunity for her to make some extra cash in her spare time.

    She may be interested in some of the other usability sites I’ve reviewed here, this will give her more test and more money!

    Hope this helps,


Roberto - July 15, 2015

Hey Brok, really like your site layout.

I’ve got a friend who’s an actual secret shopper. I always thought of secret shoppers to be unicorns. You know you want one, but you never quite think they actually exist!
I’m feeling the same way about WhatUsersDo, but you did an awesome job explaining that I won’t become rich any time soon with this. Thanks for the honest information man.

    Brok - July 15, 2015

    Hey Roberto I appreciate the comment.

    Cool to hear that you have a friend that’s a secret shopper. I haven’t done much research on that field yet, but I do know there’s a lot of scams out there. Glad to hear they found a legit company to work for.

    I appreciate the kind words about the review. I do my best to be up front and if a large income potential isn’t possible, I want you to know that right away!

    Thanks again for dropping by



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